Current version: as of 2026
RSAuto Privacy Policy
This policy explains what personal data RSAuto may receive through the rsauto.ua website, why it is used, and what rights users have regarding that data.
What this policy covers
This Privacy Policy applies to personal data RSAuto receives when you use the website, fill in forms, send inquiries, exchange messages, or otherwise communicate through channels initiated from the website.
We aim to process data lawfully, fairly, and only to the extent necessary to answer your inquiry, organize services, and operate the website properly.
What data we may collect
- Name, surname, and other contact details that you provide in forms or messages.
- Phone number, email address, and other communication details needed to respond to your request.
- Information about a vehicle, budget, requested service, or other details you voluntarily provide for a consultation or estimate.
- Technical data about the device, browser, IP address, visited pages, cookies, and other analytics-related information used for security and service improvement.
We rely on the information you provide, so please share only current and accurate data.
Why we use personal data
- To receive and process user inquiries, requests, and applications.
- To provide consultations, prepare estimates, clarify service details, and stay in contact with the client.
- To perform pre-contractual or contractual steps if a user orders a service or requests a commercial proposal.
- To keep the website secure, analyze performance, and improve structure, content, and usability.
- To comply with legal obligations, protect RSAuto rights, and prevent abuse.
Legal grounds and processing methods
The main basis for processing is your voluntary submission of data through forms, email, phone, messengers, or other communication channels connected to the website. Processing may also be necessary to enter into or perform a contract, comply with law, or protect RSAuto legitimate interests where permitted by applicable law.
If you choose not to provide certain data, some services or the ability to respond properly to your request may be limited.
Storage, protection, and disclosure
RSAuto uses reasonable organizational and technical measures to protect data against accidental loss, unauthorized access, alteration, or disclosure. We keep data only for as long as it is objectively needed for the stated purposes, the performance of arrangements, or compliance with law.
We do not sell personal data. Disclosure to third parties is possible only when required by law, necessary to protect RSAuto rights, or technically required to operate the website or support communication about your request.
If processing involves services outside Ukraine, that interaction is limited to what is necessary for website operation or service delivery and is carried out with due regard for applicable data protection requirements.
Your rights and how to contact us
- Request clarification, updates, or correction of your data if it is inaccurate.
- Withdraw consent where consent is the basis for processing.
- Request deletion or restriction of processing where permitted by applicable law.
- Object to specific processing activities or ask questions about privacy.
To exercise these rights or ask a privacy-related question, contact us at [email protected]. We will review the request within a reasonable time.
Policy updates
We may update this policy from time to time. A new version becomes effective after publication at rsauto.ua/policy, unless the updated text states otherwise.
We recommend checking this page periodically to stay informed about the current rules for personal data processing.